Invisible Witness — Credential Holder Terms & Conditions

Provider: Irbis Solutions Inc.  ·  Product: Invisible Witness  ·  Effective date: 6 June 2026

1. Acceptance of Terms

By registering for, accessing, or using the services provided by Irbis Solutions Inc. (“we”, “us”, or “our”), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not register or use our services. These Terms and Conditions apply to all users of our Invisible Witness system and any related services.

2. Definitions

  • “Services” means device registration and use of gate-control systems operated by Irbis Solutions Inc.
  • “User” means any individual who registers for or uses the Services.
  • “Credentials” means your registration code, surrogate ID, license plate, and any other access identifiers issued to you.
  • “Site” means a location to which access is managed through the Services. Sites are owned or controlled by the operator who authorizes your access — not by Irbis.
  • “Access Event” means any recorded instance of entry, exit, or attempted access at a gate or controlled point.

3. Registration and Account

To use our Services, you must complete registration and provide accurate, current, and complete information. You agree to:

  • Provide truthful and accurate information at the time of registration;
  • Promptly update your information if it changes;
  • Keep your Credentials confidential and not share them with any other person;
  • Notify us immediately if you believe your Credentials have been compromised;
  • Accept responsibility for all activity that occurs through use of your Credentials.

We reserve the right to suspend or terminate your access if we believe your registration information is inaccurate, outdated, or incomplete.

4. Permitted Use

You may use the Services solely for lawful purposes and in accordance with these Terms. You agree not to:

  • Use your Credentials to allow access by any person other than yourself, unless expressly authorized in writing;
  • Attempt to circumvent, disable, or interfere with any access-control, security feature, or authentication mechanism;
  • Use the Services in any manner that could damage, overload, or impair our systems or infrastructure;
  • Reproduce, duplicate, copy, sell, or exploit any portion of the Services without our express written consent;
  • Use the Services for any unlawful purpose or in violation of any applicable laws or regulations;
  • Provide false information to obtain access to any Site or system.

5. Notifications and Communications

By registering, you consent to receive operational notifications via the contact details you provide, including:

  • Access confirmations and alerts;
  • System maintenance and outage notices;
  • Changes to these Terms or our policies;
  • Administrative communications related to your account.

You may opt out of non-essential communications by contacting us, but operational notifications necessary for the Services cannot be disabled while your account remains active.

6. Intellectual Property

All content, software, systems, and materials forming part of the Services are owned by or licensed to Irbis Solutions Inc. and are protected by applicable intellectual-property laws. You are granted a limited, non-exclusive, non-transferable licence to use the Services for their intended purpose only. Nothing in these Terms transfers any intellectual-property rights to you.

7. Disclaimers and Limitation of Liability

The Services are provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that:

  • The Services will be uninterrupted, error-free, or available at all times;
  • Gate or access systems will operate without technical failure;
  • Any particular level of security will be maintained at all times.

To the maximum extent permitted by applicable law, our total liability to you for any claim arising out of or in connection with these Terms or the Services shall not exceed the cost of purchase.

8. Indemnification

You agree to indemnify, defend, and hold harmless Irbis Solutions Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with: your use or misuse of the Services; your breach of these Terms; your violation of any applicable law or regulation; or any false or misleading information provided during registration.

9. Termination

We may suspend or terminate your access and registration at any time, with or without cause, including if we believe you have violated these Terms. Upon termination:

  • Your Credentials will be deactivated and access revoked;
  • Your personal information will be retained in accordance with our Privacy Policy and applicable law;
  • Provisions of these Terms that by their nature should survive termination will continue to apply.

You may request termination of your account at any time by contacting us at the address below.

10. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of British Columbia, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Services is subject to the exclusive jurisdiction of the courts of British Columbia. Before initiating any legal proceeding, you agree to first contact us in good faith to attempt to resolve the dispute informally.

11. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will post the updated terms with a revised effective date. Your continued use of the Services after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

12. Contact Us

Questions about these Terms and Conditions:

OrganizationIrbis Solutions Inc.
ContactGet in touch via our contact page